Privacy Policy
1. Information We Collect
We may collect the following types of information:
- Protected Health Information (PHI): Any health information that can identify you, such as medical history, treatment information, or any other data related to healthcare services.
- Personal Data: Name, email address, phone number, and any other information you voluntarily provide when contacting us.
- Usage Data: Information about how you access and use our website, including IP address, browser type, operating system, and browsing behavior.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to monitor activity on our Site and store certain information.
2. How We Use Your Information
We may use your information, including PHI, to:
- Provide, operate, and maintain our services.
- Facilitate your healthcare needs and coordinate with healthcare providers as necessary.
- Improve and personalize your experience.
- Comply with legal, regulatory, and HIPAA compliance requirements.
- Communicate with you, including responding to inquiries or feedback.
- Analyze usage patterns to improve our services.
3. HIPAA Compliance and Security Measures
We implement strict safeguards to protect your PHI, including administrative, physical, and technical measures that meet HIPAA standards. We limit access to your health information only to those employees or contractors who require it to perform necessary tasks.
4. Disclosure of Your Information
We may share your information, including PHI, under the following circumstances:
- With Healthcare Providers: To coordinate or facilitate your treatment.
- With Business Associates: Third-party vendors who assist us in providing our services. Our Business Associates are also bound by HIPAA regulations.
- Legal Requirements: In response to legal requests or processes, if required by law.
5. Cookies and Tracking
Our website uses cookies to enhance your browsing experience. You can control your cookie preferences through your browser settings. Note that disabling cookies may impact certain functionalities of our website.
6. Your Rights
Under HIPAA and other applicable laws, you may have the right to:
- Access, correct, or delete your PHI and other personal information.
- Request restrictions on certain uses and disclosures of your information.
- Obtain a record of disclosures of your PHI.
- Withdraw consent where processing is based on consent.
To exercise these rights, please contact us using the information below.
7. Changes to This Policy
We may update this privacy policy periodically. We’ll post any changes on this page and update the “last updated” date at the top of this policy. Please review it frequently to stay informed.
8. Contact Us
For questions about this privacy policy, HIPAA compliance, or your data, please contact us at:
Central Florida Counseling and Recovery Centers
6900 Turkey Lake Rd Suite #1-2, Orlando, FL 32819
&
1120 S Park Ave, Apopka, FL 32703